Ditching Hourly

Zach Stevens - Year Two of Running a Subscription-Based Service Business

Sep 24, 2024
Zach Stevens, co-founder of Conversion Factory, shares insights from two years of running a successful subscription-based service business. He dives into growth strategies and effective communication that drive retention and productivity. Zach emphasizes the importance of tiered pricing and managing client expectations. He also discusses the transition from traditional employment to entrepreneurship and the role of offshore resources in scaling operations. The appeal of subscription models over hourly billing shines through, encouraging a shift in how services are marketed.
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ANECDOTE

Conversion Factory Growth

  • Conversion Factory launched in July 2023 and quickly reached $36k MRR within a month.
  • Now, a year later, MRR has nearly doubled to $66k.
ADVICE

Client Acquisition

  • Share client work to attract new clients.
  • Attend industry events to network and connect with potential customers.
INSIGHT

Subscription Model Nuances

  • Subscription models uncover nuances in client work and preferences.
  • This model allows for easier pivots and avoids tedious scope discussions.
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