Coaching for Leaders

670: How to Connect with People Better, with Charles Duhigg

88 snips
Mar 4, 2024
Charles Duhigg, a Pulitzer Prize-winning journalist and author of 'The Power of Habit,' shares insights on becoming a better communicator. He discusses the fascinating concept of neural entrainment, explaining how true connection occurs when our brains align. Supercommunicators enhance relationships by asking deeper questions, fostering emotional reciprocity, and creating safe spaces for dialogue. Duhigg emphasizes the importance of adaptability in conversations, especially in the workplace, to promote inclusivity and meaningful connections.
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INSIGHT

Types of Conversations

  • Conversations have multiple layers: practical, emotional, and social.
  • Miscommunication happens when people engage in different types of conversations simultaneously.
ADVICE

Ask Deep Questions

  • Ask deep questions about values, beliefs, or experiences to foster connection.
  • These questions encourage others to share meaningful parts of themselves.
ADVICE

Looping for Understanding

  • Practice "looping for understanding" to show active listening.
  • Ask a question, repeat back what you heard, and confirm your understanding.
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