

How Donny Thompson Manages 1900 Units With 10 People
Aug 28, 2024
Donny Thompson, a seasoned Property Manager at ERA Real Solutions Realty, shares his expertise in managing a staggering 1,900 housing units with just ten staff members. He addresses the challenges of transitioning to online rent payments and the innovative communication strategies that enhance tenant satisfaction. The discussion also dives into efficiently handling low-income and Section 8 properties, utilizing tech tools for streamlined operations, and the importance of proactive maintenance. Donny emphasizes the blend of self-reliance and technology for optimizing property management.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 5min
Efficient Management of Low-Income Housing
04:38 • 6min
Transitioning to Electronic Rent Payments
10:25 • 8min
Innovative Communication Strategies in Property Management
17:56 • 4min
Navigating Property Management Innovations
21:42 • 17min
Effective Strategies for Property Management Communication and Business Development
39:08 • 3min
Optimizing Property Management with Technology
42:27 • 15min
Managing Utility Challenges in Central Ohio
57:32 • 7min