Business Lessons From Michelin Star Restaurants & Work Schedules While Traveling

41 snips

Mar 13, 2024

Guest

Dickie Bush

Guest

Nicolas Cole

Topics discussed include the importance of thoughtful service, working while traveling, summer plans, iterating with different forms of content, framework for remote work, and excitement for YouTube growth and business progress.

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ANECDOTE

Michelin-Star Service

Dickie Bush shares an experience at a Michelin-star restaurant in Medellín with exceptional service.
They provided a QR code for a pre-populated Google review, prompting him to leave his first-ever review.

ADVICE

Testimonial Requests

Ask for testimonials immediately after a peak experience to capitalize on positive customer sentiment.
Minimize friction by pre-populating forms and reducing required input from the customer.

ANECDOTE

Luxury Goods as Inspiration

Nicolas Cole highlights the learning opportunities from luxury goods and services.
He mentions his custom Armani suit and BMW service as examples of impressive customer experiences.

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