SPOS #976 – Jennifer Moss On Creating Work Everyone Wants

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Mar 23, 2025

Jennifer Moss, a speaker and author specializing in workplace culture and burnout, discusses critical shifts in how we view work post-pandemic. She highlights the pressing need for organizations to adapt to hybrid work models, fostering trust and flexibility. Moss addresses the impact of AI and ‘bullshit jobs’ on employee engagement and proposes innovative productivity metrics. Drawing from her research, she shares actionable solutions for creating a fulfilling work culture that values emotional connections and well-being.

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INSIGHT

The Pandemic's Impact on Work

Many people reevaluated their work during the pandemic, questioning its purpose.
This reevaluation stemmed from a collective awareness of mortality and a desire for more meaningful work experiences.

INSIGHT

Work's Evolving Purpose

Work is no longer just about earning money; people seek purpose and fulfillment.
This shift challenges the traditional view of work as solely a means to an end.

INSIGHT

Work-Life Balance over Pay

People prioritize work-life balance over higher pay, impacting career choices.
Younger generations and women especially demonstrate this trend, valuing well-being.

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Welcome to episode #976 of Six Pixels of Separation - The ThinkersOne Podcast.

Jennifer Moss has been a guiding voice in the evolving conversation around workplace culture, burnout, and what it truly means to find purpose in our work. Her latest book, Why Are We Here? – Creating A Work Culture Everyone Wants, takes a deep dive into how work has changed - sometimes for the better, often for the worse - and what leaders can do to fix it. Jennifer is also the author of The Burnout Epidemic and Unlocking Happiness At Work. In this conversation, Jennifer and I explore the shifting motivations of employees post-pandemic, the growing tension around remote and hybrid work, and why so many people are feeling disengaged in their careers. She shares insights from her extensive research, highlighting the erosion of trust between employers and employees, the disconnect between ideal career expectations and workplace reality, and the impact of AI on job security. We also discuss why organizations need to rethink productivity metrics, prioritize autonomy, and create spaces for in-person connection, even in remote work environments. Jennifer doesn’t just diagnose the problems - she offers real solutions, drawing on examples of companies that are getting it right. As the workplace continues to evolve, her research and advice couldn’t be more timely. If you’re wondering how to build (or rebuild) a work culture that people actually want to be a part of, this is for you. Enjoy the conversation...

Running time: 1:05:21.
Hello from beautiful Montreal.
Listen and subscribe over at Apple Podcasts.
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Please visit and leave comments on the blog - Six Pixels of Separation.
Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
Check out ThinkersOne.
or you can connect on LinkedIn.
...or on X.
Here is my conversation with Jennifer Moss.
Why Are We Here? – Creating A Work Culture Everyone Wants.
The Burnout Epidemic.
Unlocking Happiness At Work.
Follow Jennifer on LinkedIn.
Follow Jennifer on X.
Follow Jennifer on Instagram.
This week's music: David Usher 'St. Lawrence River'.

Chapters:

(00:00) - Exploring Purpose: Why Are We Here? (02:52) - The Intersection of Work and Life. (05:56) - The Changing Landscape of Work. (09:06) - Generational Perspectives on Work. (12:04) - The Role of Technology in Work Dynamics. (15:08) - The Multiverse of Work: A New Paradigm. (17:58) - Trust and Expectations in the Workplace. (21:02) - The Evolution of Work Culture. (23:51) - Productivity and the Future of Work. (32:31) - Empowering Autonomy in the Workforce. (33:34) - The Importance of In-Person Connection. (35:02) - Rethinking Meetings and Communication. (36:55) - Navigating the Multiverse of Work. (39:40) - The Shifting Power Dynamics in the Labor Market. (43:24) - The Challenge of Meaningful Work. (46:21) - The Disconnect Between Ideal and Reality in Careers. (49:55) - Addressing Chronic Stress in the Workforce. (51:40) - The Impact of Disengagement on Business. (54:54) - Finding Light in the Current Work Landscape.