Talking Roadmaps

Does Product Operations deliver a return on investment? | Amit Godbole

9 snips
Jun 20, 2025
In this conversation, Amit Godbole, a Fractional CPO and product management consultant, dives into the critical role of product operations in scaling companies. He emphasizes the importance of balancing data and intuition for swift decision-making and shares a real-world example of co-creating features with clients. Amit also discusses the distinction between product operations and other roles like Scrum Masters, and argues that product ops should have its own roadmap to drive vision and improvement. He concludes by cautioning against common anti-patterns that hinder effective product operations.
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INSIGHT

Why Product Management And Product Ops Are Distinct

  • Product management should focus on the 'why' and problem space to deliver consistent customer value.
  • Product Ops keeps the product org running like a well-oiled machine to enable that focus.
INSIGHT

Product Ops Prevents Chaos During Growth

  • Product Ops centralizes processes, standardizes workflows and drives data-informed decisions as companies scale.
  • Without Product Ops, growth can create chaos and inconsistent product practices.
ADVICE

Decide Faster With Data And Intuition

  • Make decisions fast using a mix of data and intuition rather than waiting for perfect information.
  • Avoid analysis paralysis; act when you have enough evidence to move forward.
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