Talking Roadmaps

Phil Hornby and Justin Woods
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Sep 26, 2025 • 42min

Should Product Ops aim to be redundant? | Hugo Froes

Hugo Froes, Head of Product Operations at OLX, shares his insights on the role of product ops in scaling organizations. He argues that product ops should aim to become redundant by removing friction and optimizing processes. Hugo discusses the critical moments when product ops become essential, how to structure them effectively, and the importance of collaboration. He also warns against rigidity, highlights best practices for starting product ops, and reframes critics’ views by positioning product ops as enabling teams. A must-listen for those in product management!
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Sep 12, 2025 • 36min

How to hire a great product operations team? | Jessica Soroky

Jessica Soroky, S. Director of Product Ops and Chief of Staff, dives into the art of building great product operations teams. She discusses the vital role of adapting to change and fostering experimentation within teams. Soroky emphasizes effective hiring strategies that prioritize skill sets over experience, along with the importance of mentorship. The conversation also highlights the essential integration of product operations with program management and the critical need for data-driven approaches in decision-making. Tune in for valuable insights into enhancing product functions!
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Aug 29, 2025 • 58min

Should you prioritise product delight? | Nesrine Changuel

In this bonus episode - Nesrine Changuel, Author of Product Delight and Founder @ Product Excellence. Have a listen!
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Aug 15, 2025 • 46min

Does product operations enable value creation? | Melissa Perri

Melissa Perri, a product management and operations expert, shares her insights on the critical role of product operations in organizations. She discusses strategies for identifying product management needs and emphasizes the importance of supporting product teams for sustainable success. Perri highlights how effective product operations enhance team efficiency through tools and automation, while also dispelling misconceptions about its scope. She shares valuable case studies and best practices, illustrating how strategic collaboration drives value creation and alignment with organizational goals.
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Aug 1, 2025 • 43min

When should you introduce a productops team? | Paulo Garcia

In this episode, Episode 11 - Paulo Garcia, Principal of Product Management & Operations @ Twinkl. Have a listen!
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Jul 18, 2025 • 39min

What does successful product operations look like? | Denise Tilles

In this episode, Episode 10 - Denise Tilles, Product Advisor, Coach & Keynote Speaker. Have a listen!
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Jul 4, 2025 • 44min

Does ProductOps create team awesomeness? | Graham Reed

In this episode, Episode 9 - Graham Reed, Head of Product Ops @ Helios. Have a listen!
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Jun 20, 2025 • 33min

Does Product Operations deliver a return on investment? | Amit Godbole

In this episode, Episode 8 - Amit Godbole, Fractional CPO & Consultant. Have a listen!
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15 snips
Jun 6, 2025 • 38min

Should ProductOps be centralised or localised? | Topher Fox

Christopher Fox, Director of Product Operations at Aerospike, dives into the complexities of product operations. He highlights the critical role of clear communication and tailored practices in effective roadmapping. Discussions revolve around balancing autonomy with accountability in teams and the need for structured approaches to optimize product management. Fox emphasizes the necessity for flexibility in frameworks and aligning product ops with business goals, ultimately advocating for a culture of empowerment and adaptability to enhance efficiency.
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7 snips
May 23, 2025 • 42min

How do you make product operations successful? | Patrícia Cadete + Anabela Cesário

Anabela Cesário, an executive VP at OutSystems, pioneered their product operations area, while Patrícia Cadete leads the employee experience team. They delve into the crucial role of product operations in fostering team alignment and efficiency. The conversation highlights the necessity of data consistency for actionable insights and discusses defining roles to enhance collaboration. They also tackle the integration of AI in product workflows and the associated challenges, advocating for clear policies and skill development to harness its full potential.

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