HBR IdeaCast cover image

HBR IdeaCast

How Generative AI Changes Organizational Culture

May 18, 2023
Nitin Mittal, who heads Deloitte’s global AI business, and Tsedal Neeley, a Harvard Business School professor, explore how generative AI reshapes organizational culture. They discuss the need for ethical integration and the management of employee concerns about job security. The conversation emphasizes reskilling, fostering collaboration, and maintaining transparency to build trust. Mittal and Neeley highlight the importance of cultural fluency and proactive leadership to navigate the challenges of AI adoption effectively.
34:25

Podcast summary created with Snipd AI

Quick takeaways

  • Organizations need to establish a culture of responsible AI use, embedding ethical considerations into every decision.
  • To prevent harmful biases, companies should focus on diversity in building models and establish strict rules around documentation and transparency.

Deep dives

Preparing Organizations for Generative AI

Organizations need to ensure that employees have a full understanding of generative AI and its limitations. A minimum level of fluency is necessary for individuals to experiment and work with generative AI tools carefully. It is important to have a culture of responsible AI use from the start, embedding ethical considerations into every decision. Companies should establish guidelines, protocols, and methods to guide the application of generative AI. Leadership plays a crucial role in driving the adoption of generative AI and shaping the organization's culture to embrace it.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode