Enabling Strategic Product Decisions through Product Operations and Portfolio Management (with Becky Flint, CEO of Dragonboat)

Becky Flint started her career at Paypal and helped build out their portfolio management and product operations functions before product ops was a thing. She's since moved through a variety of startups and larger companies before forming her own firm, Dragonboat, through which she hopes to provide tools to help companies manage product portfolios at scale.

People tend to think about a product portfolio, they think about a massive web of products, but even one-product companies may have multiple product managers working on different aspects of the product and these may well still need to be traded off against each other.

We're always told to create visions, strategies and roadmaps, but you need to be able to lay these out for a variety of stakeholders and explain them in ways that resonate with them.

You may not have a Product Ops team, but someone is doing the product ops work. When you have a small team, maybe you can handle the work but, eventually, you'll need a team to ensure the product teams deliver.

Going further, product ops professionals who aren't comfortable with managing a portfolio shouldn't be in the job. Product ops people aren't babysitters for the product management team, they're senior, strategic partners.

Sometimes, you might not make big, strategic bets with unclear payoffs if you only use financial ROI metrics. You may also make bad resourcing decisions if you don't consider which teams are available when, and not taking account of bundles of value when making trade-offs.

You can connect with Becky on LinkedIn. You can also check out Dragonboat. Alongside their SaaS software, they also have a bunch of available resources.