In this discussion, Ginger Boyll, the Director of Client Experience at Stable Kernel, shares her insights on growing a remote team from 30 to over 100 while maintaining a vibrant workplace culture. She emphasizes the importance of an Agile mindset, trust, and even Dungeons & Dragons in fostering teamwork. The conversation highlights the magical role of psychological safety in collaboration, the challenges of effective communication, and the art of letting others lead. Ginger also delves into balancing personal values with professionalism to prevent burnout.
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volunteer_activism ADVICE
Promote Psychological Safety
Foster psychological safety so team members feel safe to admit problems and mistakes.
Avoid public shaming and focus on respectful problem-solving to improve and move forward.
question_answer ANECDOTE
Building Customer Data Platform
A client project to build a new customer data platform gained momentum and internal adoption.
Success involved expanding the team and overcoming resistance to change in a large organization.
question_answer ANECDOTE
Learning Automated Testing Challenges
Attempting to implement automated testing revealed challenges balancing learning and client needs.
The team improved by adopting a shift-left mindset and involving quality engineering expertise.
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Say Less, Ask More & Change the Way You Lead Forever
Michael Bungay Stanier
In 'The Coaching Habit,' Michael Bungay Stanier provides a straightforward and effective approach to coaching. Drawing on his extensive experience training managers worldwide, he introduces seven essential coaching questions designed to help managers unlock their team's potential. These questions include the Kickstart Question, the AWE Question, the Lazy Question, the Strategic Question, the Focus Question, the Foundation Question, and the Learning Question. The book emphasizes the importance of saying less and asking more, fostering a collaborative and empowering work environment. It combines practical advice with research in neuroscience and behavioral economics, making coaching a daily, informal part of managerial work rather than a formal event.
Range
Why Generalists Triumph in a Specialized World
David Epstein
In this book, David Epstein examines the success of generalists in various fields, including sports, arts, music, invention, forecasting, and science. He argues that generalists, who often find their path late and juggle multiple interests, are more creative, agile, and able to make connections that specialists cannot. Epstein uses stories and research studies to show that wide sampling and late specialization can be more valuable than early specialization, especially in complex and unpredictable environments. He also discusses the distinction between 'kind' and 'wicked' learning environments and the importance of balancing specialization with range for long-term success[2][4][5].
Built to Last
Successful Habits of Visionary Companies
Jerry I. Porras
James C. Collins
Jim Collins
Jim Collins and Jerry Porras's "Built to Last" examines the characteristics of visionary companies, those that have sustained exceptional performance over long periods. The authors identify key principles that contribute to long-term success, including a strong core ideology, a focus on innovation, and a commitment to continuous improvement. They analyze a range of companies across various industries, identifying common patterns and best practices. The book provides valuable insights for leaders seeking to build enduring and successful organizations. "Built to Last" has become a classic in the field of business strategy.
Unreasonable Hospitality
The Remarkable Power of Giving People More Than They Expect
Will Guidara
In 'Unreasonable Hospitality,' Will Guidara shares his experiences as the General Manager of Eleven Madison Park and The NoMad, highlighting the importance of hospitality in any business. The book emphasizes that simply offering a great product is not enough; organizations must also focus on creating authentic connections and memorable experiences for both customers and employees. Guidara provides practical advice on setting expectations, managing teams, and adapting to unexpected situations, all while maintaining a commitment to hospitality that goes beyond mere service. His approach is applicable across various industries, not just limited to restaurants and luxury businesses.
The Fearless Organization
Amy Edmondson
The Tipping Point
How Little Things Can Make a Big Difference
Malcolm Gladwell
In The Tipping Point, Malcolm Gladwell examines the phenomenon of social epidemics and how ideas, products, and behaviors spread rapidly. He introduces three key principles: the law of the few (the role of connectors, mavens, and salespeople in spreading ideas), the stickiness factor (how messages or trends must be memorable to spread), and the power of context (how environment and circumstances influence human behavior). Gladwell uses various examples, such as the rise in popularity of Hush Puppies shoes, the decline in New York City's crime rate, and the success of children's TV programs like Sesame Street, to illustrate these concepts. The book provides insights into how small changes can lead to large-scale social and behavioral transformations.
How do you grow a remote-first team from 30 to over 100 while still being voted a "great place to work"? Ginger Boyll says it’s part Agile mindset, part trust, and part Dungeons & Dragons—and we’re not arguing.
Overview
In this episode of the Agile Mentors Podcast, guest host Scott Dunn sits down with Ginger Boyll, Director of Client Experience at Stable Kernel, for a refreshingly candid conversation about leadership, collaboration, and creating cultures where people thrive, even remotely.
From the magic of psychological safety to timesheet woes, CliftonStrengths charts, and the underrated art of letting someone else just do the thing, this episode is a masterclass in how empathy and agility show up far beyond process.
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This episode’s presenters are:
Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum.
Ginger Boyll is the Director of Client Experience at Stable Kernel. She is a natural problem-solver with a passion for people, bringing deep experience in Agile delivery, tech strategy, and cross-functional collaboration to every project she touches.
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