Kim Porter, who leads Research Ops at BT, discusses Research Ops models and offers tips on launching a Research Ops practice. They explore career shifts, transitioning into Research Ops roles, and the evolution of Research Ops positions within companies.
Consider whether generalist or specialist model is suitable for Research Ops role based on organization's needs.
Strong relationships with cross-functional teams like IT, legal, and procurement are essential for efficient collaboration in Research Ops.
Deep dives
Consideration for Research Ops Models
When creating a research ops role, it's crucial to consider whether a generalist or specialist model is more suitable based on the specific needs of the organization. A generalist approach involves a broad focus on building foundational elements of research infrastructure, including training, tooling, and governance. On the other hand, a specialist model delves deep into a specific area, often focusing intensely on participant recruitment.
Building Relationships Across Functions in Research Ops
In a research ops role, strong relationships with cross-functional teams like IT, legal, and procurement are essential. Collaboration with these departments can impact the efficiency and effectiveness of operations, such as streamlining procurement processes and reducing time spent on administrative tasks.
Progression and Reporting Structures in Research Ops
Consideration of progression frameworks and reporting structures is vital for the long-term growth and development of research ops roles within an organization. Understanding how research ops aligns with other operational functions and defining clear reporting lines can enhance the role's impact and ensure effective collaboration.
Advocating for Research Ops
To advocate for a research ops role within an organization, it's important to quantify the existing operational work conducted by the team and assess the impact on actual research activities. Demonstrating the trade-offs between time spent on operations versus research can highlight the need for dedicated research ops support. Recognizing team members interested in ops and showcasing the value they bring can also generate enthusiasm and support for establishing a dedicated research ops position.
In today’s episode, I’m chatting with Kim Porter who leads Research Ops at BT.
We chat about her journey into this role and then discuss Research Ops models. If you're considering launching a Research Ops practice at your company, Kim also has some very handy tips for how to frame that role.
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