Exploring the Evolution of Research Ops Roles

The chapter delves into the evolving nature of research ops roles, discussing the necessity of a full-time research ops position within companies, the distinction between generalist and specialist models in research ops hiring, and the challenges faced in scaling research, particularly in participant recruitment. The conversation emphasizes tailoring the research ops model to the organization's needs, the importance of specialized roles in recruiting participants efficiently, and the skills required for success in research ops, balancing strategic planning with day-to-day tasks.