

Nick Sonnenberg on Operational Excellence and Coming Up for Air
11 snips Feb 7, 2023
Nick Sonnenberg, founder and CEO of Leverage, talks about operational efficiency, his background as a Wall Street trader, and his new book. Topics include high-frequency trading, managing complexity in hypergrowth, handling heavy workloads, the CPR Framework for communication and resource allocation, drawbacks of productivity tools, reducing wasted time in meetings, lessons learned from hiring and firing, and recognizing red flags for operational excellence.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
From Problem-Solving to High-Frequency Trading
02:03 • 15min
Growing Businesses on Shopify and Managing Complexity in Hypergrowth
17:25 • 5min
Dealing with a heavy workload and the shift towards sustainability and profitability
22:50 • 7min
Efficiency, Root Cause Analysis, and the CPR Framework
29:42 • 4min
The Drawbacks of Using Productivity Tools Incorrectly
33:35 • 6min
Reducing Wasted Time in Meetings
39:41 • 16min
Reflections on Hiring and Firing: A Lesson Learned
55:40 • 2min
Recognizing Red Flags and Free Resources for Operational Excellence
57:30 • 3min