Episode 29: Defining wellbeing: what is it, how do we measure it, and where are we going as a profession?
Nov 1, 2022
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In this discussion, Chris Jones, Chief Safety and Wellbeing Officer at Ara Poutama, shares his expertise on defining and measuring wellbeing in the workplace. He emphasizes that wellbeing goes beyond mere health and safety. Chris introduces frameworks like the dual continuum model and the PERMA framework to illustrate wellbeing's complexity. He also highlights the importance of supportive organizational systems, particularly in challenging environments like corrections, and discusses strategies to effectively promote wellbeing initiatives.
Wellbeing is a complex construct that involves emotional, psychological, and structural elements within organizations, transcending simply avoiding illness.
Creating supportive environments by addressing systemic barriers is crucial for fostering employee wellbeing, showcasing the importance of organizational infrastructure over individual motivation.
Deep dives
Defining Wellbeing and Its Components
Wellbeing encompasses psychological states that go beyond mere absence of illness, emphasizing a holistic approach to health. It includes positive emotions, life satisfaction, and a strong sense of purpose, characterized by both hedonic and eudaimonic aspects. The dual continuum model illustrates that wellness is not solely defined by health issues, suggesting individuals can be well despite having a medical diagnosis. The emerging framework acknowledges the complexity of wellbeing, requiring organizations to move beyond superficial wellness interventions toward fostering deeper psychological health.
The Shift from Individual to Organizational Wellbeing
The realization that individual choices alone do not dictate health outcomes has led to a broader perspective on wellbeing. Many factors influence a person's ability to achieve wellness, often stemming from environmental conditions rather than individual motivation. This understanding shifts the focus from merely motivating employees to improving organizational structures that support wellbeing. By addressing systemic barriers, organizations can create environments that promote employee health more effectively.
Emergent Properties in Complex Systems
Wellbeing is best described as an emergent property arising from complex interactions within an organization rather than a direct result of isolated initiatives. Complex systems involve dynamic relationships among various factors, making it challenging to pin down precise causes of wellbeing. This unpredictability requires organizations to adapt interventions and cultivate conditions conducive to employee wellbeing. Recognizing this interdependence allows leaders to focus on creating supportive environments instead of relying on simplistic interventions.
Influencing Organizational Culture for Better Wellbeing
Wellbeing managers must engage stakeholders by articulating the tangible benefits of systemic wellbeing improvements. Understanding the priorities of influential leaders such as CFOs or HR executives helps align wellbeing initiatives with organizational goals. This strategic approach demonstrates that fostering wellbeing can lead to increased productivity and reduced absenteeism. Building strong relationships and presenting data-driven arguments can secure buy-in for substantial organizational changes.
In this episode, we are delighted to be joined by Chris Jones, Chief Safety and Wellbeing Officer at Ara Poutama, New Zealand’s Department of Corrections.
Prior to his role in Corrections, Chris held roles at WorkSafe New Zealand (where he led the Strategy, Guidance and Standards, and Occupational Health teams), Network Rail (as Head of Occupational Health and Wellbeing Strategy) and Nuffield Health (as Head of Physiology).
Through our discussion, we try to define what wellbeing actually is (and what it isn’t), how we can create the right systems and conditions that allow wellbeing to emerge, and how we can best attempt to quantify those factors in an effort to measure success.
We also discuss the emergence of wellbeing as a profession, and opportunities to grow and shape it in the coming years.