Second in Command: The Chief Behind the Chief with Cameron Herold
Ep. 441 - Outsource Access Founder & CEO, Brad Stevens
Jan 16, 2025
Brad Stevens, Founder and CEO of Outsource Access, dives into the art of balancing operational growth with employee satisfaction. He reveals how integrating global talent, especially from the Philippines, enhances efficiency while maintaining a strong local culture. Brad dispels common outsourcing myths and highlights the importance of clear communication and thorough onboarding processes. By crafting career pathways for virtual assistants and utilizing advanced tools, he shows how to navigate the challenges of outsourcing, driving both innovation and employee retention.
21:56
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Quick takeaways
- Leveraging global talent through outsourcing can enhance operational efficiency and employee satisfaction by enabling collaboration and communication between local and virtual teams.
- Emphasizing strategic partnerships and comprehensive onboarding processes allows businesses to integrate outsourced employees effectively, promoting productivity and addressing common misconceptions about offshoring.
Deep dives
Leveraging Global Talent
Global talent can significantly transform businesses by providing access to a skilled workforce at a fraction of traditional costs. Outsource Access specializes in sourcing highly qualified virtual employees from the Philippines, helping companies integrate these individuals into their operations. The company emphasizes the importance of a strategic partnership instead of merely providing low-cost labor, ensuring that clients have the necessary resources to manage and communicate effectively with their teams. By doing this, businesses can overcome common challenges associated with offshoring, leading to improved collaboration and success.
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