Brad Stevens

Brad Stevens, Founder and CEO of Outsource Access, dives into the art of balancing operational growth with employee satisfaction. He reveals how integrating global talent, especially from the Philippines, enhances efficiency while maintaining a strong local culture. Brad dispels common outsourcing myths and highlights the importance of clear communication and thorough onboarding processes. By crafting career pathways for virtual assistants and utilizing advanced tools, he shows how to navigate the challenges of outsourcing, driving both innovation and employee retention.