RV148 - The Rise of the “Who” Economy: How to Become a Trusted Voice in B2B | The Nearbound Podcast
Feb 27, 2024
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The podcast delves into the evolution of B2B marketing, emphasizing the importance of trust and relationships over information overload. It explores the shift from a 'how economy' to a 'who economy,' focusing on the role of influencers in shaping buyer preferences. The discussion challenges traditional marketing metrics, advocating for a paradigm shift in attribution models to capture impactful touchpoints in the customer journey.
Buyers prioritize trust and relationships in the 'who economy' over information overload.
Middle funnel attribution challenges require innovative approaches for accurate tracking and conversion measurement.
Deep dives
Shifting to the Who Economy
Buyers are transitioning from the 'how economy' to the 'who economy', seeking trusted individuals for guidance rather than overwhelming data. Becoming a trusted voice, exemplified by consistently sharing high-quality content, like Chris Walker, is crucial in establishing credibility and attracting clients. Embracing this shift involves prioritizing trust-building over traditional advertising methods.
Strategic Content Placement
In 2019, the focus shifted to social network content distribution as the primary means to build trust and showcase expertise. This deliberate strategy aimed to shift customer understanding towards newer ways of accessing information and making decisions. By strategically positioning content within the audience's social feeds, businesses could enhance visibility and establish credibility.
Challenges in Middle Funnel Attribution
The middle of the funnel poses challenges in attributing conversions to specific marketing efforts due to its intricate nature. While top and bottom funnel impacts can be measured, the middle remains elusive, requiring innovative approaches to track influence and engagement accurately. By leveraging qualitative insights, call recordings, and customer feedback, this attribution gap can be bridged.
Harnessing Key Opinion Leaders and Evangelists
Focusing on key opinion leaders, evangelists, and influencers in marketing strategies can significantly impact brand trust and audience perception. Collaborating with industry experts and internal advocates to authentically communicate with the target market leverages existing credibility and trust. Prioritizing long-term partnerships over short-term influencer campaigns can yield more sustainable and impactful results.
Chris joined Jared Fuller and Isaac Morehouse on the Nearbound Podcast to dive into the modern landscape of B2B Go-To-Market. As an expert in go-to-market strategies and digital demand, Chris brings to light the evolution of buyer behavior, the growing importance of trust, and the dynamics between traditional and contemporary marketing techniques. Our conversation delves deep into how B2B companies can navigate and capitalize on these changes for optimal growth and customer acquisition.
The episode uncovers the shift from a “how economy” to a “who economy,” emphasizing the relevance of trust and relationships over mere information overload. Chris elaborates on the significance of understanding how buyers source their insights and make purchasing decisions, highlighting the role of key opinion leaders, evangelists, and influencers in shaping buyer preferences. Furthermore, the discussion challenges conventional marketing metrics, advocating for a paradigm shift in attribution models to truly capture the impactful touchpoints in a customer's journey.
Thanks to our friends at Hatch for producing this episode. Get unlimited podcast editing at www.hatch.fm
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