Dealcraft: Insights from Great Negotiators

Negotiating At and Away from the Table

Sep 16, 2024
Join Hillary Clinton, former Secretary of State, as she shares insights on negotiating with tough counterparts like Vladimir Putin. Acclaimed artist Jeanne-Claude reveals strategies for winning over stakeholders for her ambitious installations. Former Secretary of State James Baker discusses the significance of personal relationships in diplomacy, while ex-Disney CEO Bob Iger reflects on transformative business negotiations. Lastly, Juan Santos, Colombia's former president, recounts his peace negotiations with guerrilla groups, emphasizing the power of connection and trust.
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ANECDOTE

Wildlife Compliment Opened Putin

  • Hillary Clinton unlocked a guarded Vladimir Putin by complimenting his wildlife conservation efforts.
  • That personal connection led him to show her his private map and discuss polar bear tagging plans.
ADVICE

Do Homework To Find Common Ground

  • Do deep homework on a counterpart's background, likes, and commonalities before meeting.
  • Use genuine interest in those areas to pivot toward your substantive negotiation goals.
ANECDOTE

Kitchen-Table Coffees Won Ranchers

  • Jean-Claude persisted with ranchers via countless kitchen-table coffees and learning their world.
  • She used a shared appreciation for flowers to make the ranchers support the Running Fence project.
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