Advertising to Rural Customers with Dollar General's Molly Hjelm
Sep 13, 2023
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Molly Hjelm, Head of Ad Sales at Dollar General Media Network, discusses Dollar General's retail media network, their unique position as a small box discount retailer for rural Americans, and the importance of performance measurement in retail media. The chapter also explores innovation, growth, and disruption in the digital advertising industry.
Dollar General Media Network (DGMN) offers unprecedented reach to a value-centric customer base through various on-site and off-site media offerings.
DGMN stands out as a partner for both endemic and non-endemic advertisers, providing measurement capabilities and opportunities to connect with rural audiences.
Deep dives
Dollar General Media Network: Serving Rural America and Providing Unprecedented Reach
Dollar General Media Network (DGMN) is a retail media network that leverages customer data to connect brands with Dollar General shoppers. With over 130 million profiles and 90 million reachable customers, DGMN offers unprecedented reach to a value-centric customer base. DGMN provides various media offerings, both onsite and offsite, including programmatic, digital out-of-home, audio display, social, CTV, and video. The network prioritizes measurement, offering real-time dashboards, ROAS reporting, and the ability for third-party measurement. DGMN also focuses on partnerships and has recently launched self-serve capabilities with the Trade Desk, making it easy for brands and agencies to access their reach and engage with their audiences.
The Unique Role of Dollar General and its Growth Opportunities
Dollar General is not just a dollar store, but a small box discount retailer serving rural America. With a presence in 47 states and growing, Dollar General plays a crucial role in bringing products and food to underserved areas. Their customers value savings and convenience, with 31% of shoppers visiting the store weekly. Dollar General's data comes from customer accounts, digital coupons, and in-store transactions. They offer curated media offerings, unduplicated reach, and measurement dashboards. With their unique customer base and reach, Dollar General is venturing into e-commerce opportunities to further serve their customers.
DG Media Network's Role in Retail Media Landscape and Non-Endemic Advertising
DG Media Network (DGMN) stands out in the retail media landscape as a partner for both endemic and non-endemic advertisers. By leveraging their one-P data and reach, DGMN offers opportunities for non-endemic brands to connect with DG shoppers, particularly those targeting rural audiences. DGMN provides media offerings across various channels, both on-site and off-site. Additionally, they prioritize measurement, offering real-time dashboards, third-party measurement tagging, and ROAS reporting. As DGMN continues to grow, they aim to expand their reach and partnerships to ensure advertisers can effectively target their audiences in a fragmented retail media landscape.
The Future Innovations and Growth Areas for DG Media Network
Looking ahead, DG Media Network (DGMN) plans to explore opportunities in e-commerce, ensuring they meet the evolving needs of their customers while maintaining convenience. They will focus on solving challenges related to frequency and reach across a fragmented retail media landscape. Additionally, DGMN aims to help establish common standards for measurement in the industry. They anticipate further organizational shifts among CPG partners and their agencies, as well as increased integration between sales, marketing, and media metrics. DGMN will continue to be at the forefront of these innovations and developments, offering advanced measurement capabilities and strategic partnerships.
Molly answers these questions: 1) Would you please highlight a few of the pivotal roles that you think most helped prepare you for your evolution in leading an ad sales team in retail media? 2) What specifically drew you to the opportunity at DG Media Network? 3) Would you please help dimensionalize the DG Media Network’s audience reach and frequency, the underlying customer transaction asset. 4) DG Media Network chose to launch its platform with offsite capabilities which is fundamentally different than how other major retail media networks came into existences. What is the story here and, in terms of the marketing funnel, in which parts is DG Media Network particularly well-suited to help advertisers reach your shoppers: upper funnel, lower funnel, where and why? 5) How are you thinking about the opportunity for non endemics? 6) DG Media Network recently announced that your’re making it incredibly easy for Brands, Agencies and non-endemics to engage with DG shoppers as you evolve your portfolio with self-serve, social, and google. What are the details here? 7) Performance measurement is critically important for advertisers seeking to justify the sizeable shift in budget from traditional channels like linear TV and print. What is DG Media Network making available to your advertisers to help them lean into your offerings? 8) What do you see as areas for growth and innovation in retail media that has you excited about the future of this rapidly growing third wave of digital advertising after search and social?
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