Andy Stanley Leadership Podcast The Unexpected Performance Multiplier with Charles Duhigg
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Feb 2, 2026 
Charles Duhigg, Pulitzer Prize–winning reporter and bestselling author known for The Power of Habit, talks about how psychological safety turbocharges team performance. He explains matching practical, emotional, and identity needs. He shares simple meeting habits like equal turn-taking and visible listening. He teaches the “looping for understanding” method for hard conversations.
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Psychological Safety Unlocks Better Performance
- Psychological safety lets people bring their full selves and intuition to work.
- Charles Duhigg says that safety unlocks faster idea generation and deeper collaboration.
Match Emotional, Practical, Identity Talk
- Match the conversation type: acknowledge emotions before moving to practicalities.
- Ask for permission to shift from emotional to practical to keep people engaged.
Use Turn-Taking And Visible Listening
- Ensure everyone speaks by prompting quieter participants to share.
- Use ostentatious listening: repeat back what you heard to prove attention and model listening.
