Behavioral Grooves Podcast The #1 Driver of Employee Wellbeing | Mark Crowley
Sep 22, 2025
Mark Crowley, a former medical doctor turned financial executive and author of The Power of Employee Well-Being, shares insights on leadership driven by care and belonging. He discusses why traditional engagement scores fail, emphasizing the importance of asking how employees feel and fostering genuine care. Crowley highlights belonging as a key driver of wellbeing and performance, debunking myths about leadership being merely transactional. He also provides actionable advice for new managers on building culture through rituals and meaningful connections.
AI Snips
Chapters
Books
Transcript
Episode notes
Engagement Scores Stagnated By Inaction
- Employee engagement scores have stayed ~30% for years despite attention.
- Most companies treated surveys as a checkbox because leaders saw no short-term penalty for ignoring results.
Pulse Simple Well-Being Questions
- Pulse one simple question regularly: "How do you feel about work this week?".
- Use rapid pulses to recalibrate and act on issues in real time instead of waiting months.
Belonging Outweighs Boss Issues
- Belonging is the single biggest driver of employee well-being.
- People quit because they don't feel they belong, not just because of bad bosses.
