Finding Mastery with Dr. Michael Gervais Dr. Mike on Culture, Criticism, and Clear Communication | AMA Vol. 23
17 snips
Sep 30, 2024 Discover how top leaders shape organizational culture and utilize criticism as a catalyst for success. Tune in for insights on effectively navigating team dynamics during conflict and the importance of clear communication. Explore the nuances of personal space in relationships and the role of empathy in fostering positive interactions. The conversation also highlights the impact of social media on young athletes and strategies for maintaining focus amid external distractions. Engage in a journey of growth through shared experiences and authentic connections.
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Culture is Behavioral
- Company culture is built on behaviors and relationships, not just words.
- Observe actions in hallways and disagreements to understand true company culture.
Observing Culture
- Down-regulate intensity to observe real behaviors in a new environment.
- Create a learning tour and observe actions, disagreements, and follow-through.
Team Building Model
- Use the "forming, storming, norming, and performing" model to analyze teams.
- Organizations reveal their culture through disagreements; observe their storming phase.