The Role of the CTO in Transformation

The role of the Chief Transformation Officer (CTO) is often associated with cost-cutting, but this is a narrow view. The CTO should be a persuasive and influential leader, not just a hammer searching for nails. Transformation today encompasses every aspect of a business, including strategic frameworks, performance objectives, growth, cost optimization, organizational structure, and systems. Successful transformations often start with an ambitious goal and require top-level support and involvement. The CTO's responsibilities include convening and coordinating the transformation, developing relationships with executives, and empowering line leaders. High-performing CTOs are objective, influential, energizing, and have a clear focus on the transformation's big, bold goal.