Inside the Strategy Room

John Stankey, AT&T’s CEO and Chairman, discusses his 40-year journey at the company. He emphasizes the importance of long-term vision amid economic uncertainty and highlights the strategic shift to fiber infrastructure for future digital needs. Stankey also explores how artificial intelligence is transforming business efficiency and customer experience. Additionally, he shares insights on navigating leadership challenges during the pandemic, stressing clear communication and the legacy of excellence in corporate culture.

Neil Mehta, a partner and global head of new markets at Apollo Global Management, shares insights on the evolution of private capital. He discusses the rise of non-traditional investment structures and the complexities these introduce for asset managers. The conversation navigates the shift from public to private markets and highlights the need for better investor experiences amid regulatory challenges. Mehta also addresses the transition from B2B to B2C in private capital, emphasizing the demand for customized financial products and innovative strategies to meet diverse investor needs.

Jill Zucker, a senior partner at McKinsey and expert in growth transformation, joins Rebecca Doherty, who specializes in strategic growth for healthcare and tech clients, and Kate Siegel, an advisor to CEOs on holistic growth strategies. They discuss the essential mindsets for achieving sustainable growth despite uncertainties. The trio highlights key behaviors of successful leaders, the importance of customer feedback, and strategies to optimize resources while pursuing new opportunities. They also emphasize translating growth visions into actionable habits for lasting success.

In this enlightening discussion, guests Rajesh Krishnan, a Senior Partner at McKinsey specializing in transformational performance improvements, Tiffany Vogel, a Partner focused on change management in financial institutions, and Matthew Schrimper, an Associate Partner with expertise in large-scale transformations, unravel the complexities of organizational change. They tackle common pitfalls, emphasize the role of culture in strategy, and advocate for deep engagement from leaders and employees to drive successful transformations. Their insights highlight the necessity of clear communication and concrete actions for lasting impact.

Michèle Flournoy, Co-Founder and Managing Partner of WestExec Advisors and former Under Secretary of Defense for Policy, shares her insights on building geopolitical resilience in businesses. She discusses strategies for navigating the current volatile landscape, emphasizing proactive risk management and effective communication during crises. Michèle also highlights the importance of adaptability and recognizes that technological disruptions can present opportunities amidst uncertainty. Tune in for practical advice on strengthening strategic decision-making in these challenging times.

David Gitlin, Chairman and CEO of Carrier Global Corporation, discusses his leadership journey during the challenging times of the COVID-19 pandemic. He highlights the importance of strategic adaptability and fostering a strong organizational culture. Gitlin delves into transforming Carrier towards customer centricity and how technology is pivotal in driving innovation. He also reflects on the lessons learned in team dynamics and decision-making, emphasizing the need for effective communication and a focus on sustainability to guide the company into the future.

Shubham Singhal, a Senior partner and co-leader of McKinsey's Geopolitics Practice, Cindy Levy, the global co-leader of the same practice, and Olivia White, a director at the McKinsey Global Institute, discuss the proactive strategies businesses can adopt in a shifting geopolitical landscape. They emphasize the importance of scenario-based planning and understanding trade dynamics, particularly with rising powers like Vietnam. The experts highlight risk-adjusted value creation and the necessity for resilience against sudden changes brought on by advancements like AI, urging companies to adapt and strengthen their governance.

This episode features Louisa Greco, a transformation expert from McKinsey's Toronto office, Sandra Sancier-Sultan, a senior partner focused on sustainability and financial services in Paris, and Rebecca Doherty, who specializes in strategic growth from San Francisco. They discuss how one in four companies leverage transformation as a pathway to growth, even amidst challenges like inflation. Key topics include cultivating a growth mindset, aligning culture with transformation efforts, and the vital role of employee insights in drafting successful growth strategies.

Alok Sama, former CFO of SoftBank and managing director at Morgan Stanley, shares fascinating insights into high-stakes corporate finance and technology investing. He discusses working with Masayoshi Son, including the $32 billion Arm acquisition. Alok also reflects on the qualities that distinguish founders from traditional leaders and his journey back to academia for an MFA. Additionally, he explores the transformative impact of AI on productivity and job markets, offering a glimpse into future investment strategies in the tech landscape.

Ida Kristensen, a senior partner at McKinsey, Ritesh Jain, a partner advising financial institutions, and Naba Banerjee, Chief Product and Experience Officer at CLEAR, discuss the evolving role of Chief Risk Officers. They outline six essential habits that set successful risk leaders apart, from building trust and transparency to leveraging generative AI for proactive problem-solving. The trio shares insights on fostering partnerships with stakeholders and navigating the complexities of risk management, emphasizing resilience in the face of modern challenges.