

Sheila Heen: Do the Prep Work
May 3, 2024
Sheila Heen, a Harvard Law School professor, shares insights on navigating difficult conversations in leadership. She emphasizes the need for leaders to be curious, understand their intentions, and separate feelings from facts, especially in a virtual work environment.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Navigating Difficult Conversations in Leadership
01:44 • 14min
Navigating Difficult Conversations with Clear Intentions
15:17 • 8min
Navigating Conversations with Challenging Individuals: Accountability and Contribution
23:10 • 3min
Navigating Difficult Conversations in a Virtual World
26:15 • 3min