Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Introduction
00:00 • 2min
The Underappreciation of Starbucks
01:33 • 3min
The Importance of Human Connection in Starbucks
04:59 • 2min
The Fuse of Starbucks Workers' United
07:07 • 2min
How Starbucks Manages Multiple Locations
09:08 • 2min
The Relationship Between Customer Service and Management
11:10 • 3min
The Importance of Accountability in a Union
14:15 • 5min
The Moment of Unionization
19:15 • 2min
How to Earn a Degree You'll Be Proud Of
21:06 • 3min
The Importance of Unionizing at Starbucks
23:47 • 2min
The Differences Between Non-Slip Carpeting and Carpeting
25:35 • 2min
The Importance of Having a Seat at the Table
28:04 • 4min
The Starbucks Policy Change
31:35 • 2min
How to Make Your Comeback With Purdue Global
33:25 • 3min
The Starbucks Union's Meeting With Howard Schultz
36:00 • 2min
Howard Schultz's Questioning of Starbucks
37:54 • 3min
Starbucks's Unionization Campaign
40:33 • 2min
The Strikes of Starbucks Workers United
42:50 • 3min