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The Relationship Between Customer Service and Management
I wanted to make sure that they knew that I wasn't just coming in to make trouble because it seemed to be like that was the feeling we were getting about how they were depicting union organizers. And I wanted them to know that no, I've got a clean record. I'm a model employee. I'm doing this because I love my partners and I want them to have the best experience at work as possible. So I thought the best way to exhibit that was to remain optimistic, remain nice. Don't take debate, don't let them provoke you into something where you're going to give them grounds to terminate. There's a certain type of person that they hire who is just like