Experts discuss the risks and benefits of celebrity endorsements in branding, citing the case of Subway's scandal with Jared Fogle. They explore the concept of repugnance in transactions and the impact of scandals on brand sales. Additionally, they examine the effectiveness of advertising and celebrity endorsements, emphasizing the importance of crisis management for brands.
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Quick takeaways
Celebrity endorsements can boost sales but come with risks, as seen in Jared Fogle's scandal with Subway.
Using celebrities in ads can build consumer trust, although it may shift attention from the product itself.
Effectiveness of celebrity endorsements varies, with mixed results on sales and consumer behavior, demanding nuanced analysis.
Deep dives
The Power of Celebrity Endorsements
Celebrity endorsements have a long history of influencing consumer behavior and product sales. From ancient Greece to modern times, attaching a well-known face to a brand has been a popular marketing strategy. The practice can be traced back to English pottery entrepreneur Josiah Wedgwood in the 1760s and even to ancient coins featuring gods and goddesses endorsing currency. While celebrity endorsements can significantly boost sales, there are risks involved, as seen in cases like the scandal involving Jared Fogle and Subway.
Impact of Public Figures on Product Perception
The study delves into how consumers perceive products when endorsed by public figures. Research shows that while using celebrities in advertisements may divert attention away from the product itself, it instills a sense of confidence and trust in consumers. Despite the spotlight on the celebrities, the mere association with them can sway consumer decisions, nudging them towards choosing the endorsed products, even if they were previously undecided.
The Complexity of Advertising Success
Despite the significant investments made in celebrity endorsements, the effectiveness of such marketing strategies has been under scrutiny. Studies like those focusing on Oprah Winfrey's influence on book sales and Senator Obama's votes reveal mixed results. While endorsements can lead to increased visibility and credibility for a product, the actual impact on sales and consumer behavior remains a nuanced and multifaceted aspect of advertising.
The Controversy Surrounding Product Endorsement
The allure of celebrity endorsements often comes with inherent risks, as exemplified by cases of notable figures facing scandals. Instances involving celebrities like Kanye West, Michael Vick, and Lance Armstrong highlight the delicate balance between leveraging a public figure's status for brand promotion and the potential fallout if the endorser's reputation takes a negative turn.
Evaluating Jared Fogle's Impact on Subway
The analysis of Jared Fogle's influence on Subway's patronage post-scandal provides insights into how public perception can affect consumer behavior. Despite being synonymous with Subway's brand image, Fogle's scandal did not significantly alter consumers' likelihood of visiting the fast-food chain. This nuanced response underscores the intricate dynamics of celebrity endorsements and the complex relationship between endorsers and the brands they represent.
It’s hard to know whether the benefits of hiring a celebrity are worth the risk. We dig into one gruesome story of an endorsement gone wrong, and find a surprising result.
SOURCES:
John Cawley, professor of economics at Cornell University.
Elizabeth (Zab) Johnson, executive director and senior fellow with the Wharton Neuroscience Initiative at the University of Pennsylvania.
Alvin Roth, professor of economics at Stanford University.