David C Barnett Small Business and Deal Making M&A SMB LIVE Build An Operations Manager With Mandi Ellefson
Oct 21, 2024
Mandi Ellefson, Founder of Hands Off CEO and author of 'The Hands-Off CEO,' shares her journey from overcoming business challenges to building a consulting firm. She emphasizes the vital role of operations managers in scaling businesses and developing structured workflows. Mandi discusses the significance of choosing high-margin products and clients, as well as navigating the complexities of hiring effective operational support. Tune in for insights on transforming service delivery and achieving sustainable growth without getting lost in daily operations.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
From Shutdown to Success: An Entrepreneur's Journey
01:54 • 5min
Building Operational Success in Small Businesses
07:22 • 3min
The Essential Role of an Operations Manager in Scaling Businesses
10:09 • 6min
Transforming Service Delivery: From Commoditization to Client Outcomes
15:53 • 3min
Navigating Goodwill and Operations Management
19:13 • 15min
Success Strategies for Operations Managers
34:34 • 19min
Exploring Business Resources and Financial Strategies
53:59 • 3min