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LIVE Build An Operations Manager With Mandi Ellefson

David C Barnett Small Business and Deal Making M&A SMB

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Navigating Goodwill and Operations Management

This chapter explores the vital distinction between company and personal goodwill, emphasizing the risks of CEO dependency on business valuations and acquisitions. It discusses the operational management dynamics, focusing on hiring strategies for effective operations managers and the importance of streamlining processes for business growth. Additionally, it highlights critical thresholds for hiring dedicated operational support to prevent stagnation and facilitate systematic improvement within service-based businesses.

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