204. Open Book Management: The Employee Perspective - Ryan Markewich, Jacob Markewich, Rik Van Espen & Zac Neufield

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Openness and transparency are values MANY of us espouse. But how open and honest are you really?

Does your crew understand budget hours vs. actual hours?

How about the projected gross profit on the project they just started?

How about last year's net profit?

In today’s episode, we’re talking to Creative Roots Landscaping founder Ryan Markewich along with three of his team members: Jacob Markewich, Rik Van Espen and Zac Neufeld.

They run their landscaping business, Creative Roots, completely open book. Every person on the team is taught and shown every metric the business tracks and knows how every dollar is made.

This conversation is all about the employee perspective on open book management. What it does for the culture they work in, their feelings about work and its effect on performance.

Episode Highlights:

• Learn how open book management works in practice, using friend of the show Ryan Markewich’s highly successful Creative Roots Landscaping as a case study.
• Get the perspective of three team members—what openness and transparency does for their culture, sense of purpose and performance.
• Hear how Ryan’s strategy has resulted in high retention rates, exceptional talent, and a work environment that has people lining up at the door to be a part of.

00:00-Intro

01:36-About Open Book in Creative Roots

05:57-What drew the team to Creative Roots?

09:03-What impact does open book management have on the culture?

19:48-Best part of open book management

37:13-Is it true that young people don't wanna work in the trades?

45:56-Advice to business owner wanting to try open book management