Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #106- Warehouse Management: Sales Folders, Packout Kits, & Vendor Relationships
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Mar 21, 2024 Discover effective strategies for warehouse management that boost sales and efficiency. Learn how sales folders enhance customer communication and the concept of 'Packout Kits' speeds up installations. The importance of selecting the right vendors is emphasized, showcasing how strong relationships can drive growth and improve service quality. The podcast also explores inventory management for better service delivery, demonstrating the critical role of organization as businesses scale. Personal anecdotes and success stories make this discussion particularly engaging.
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Cross-Selling Services
- Proactively inform your customer base about all the services you offer.
- Create multiple touchpoints to ensure over-communication and cross-selling opportunities.
Sales Folders
- Use sales folders on every job to inform customers about your services and specials.
- Include a menu of services, monthly specials, membership information, and business cards with review links.
Vendor Relationships and Growth
- John emphasizes the importance of building strong vendor relationships beyond pricing.
- He shares a positive anecdote about Enterprise Fleet Management, who partnered with his growth from 11 to 96 trucks.