HR BESTIES
HR Besties: Investigations 101 - Best Practices
Sep 25, 2024
Delve into the complex world of corporate investigations! Discover the challenges HR faces when tackling sensitive issues like substance abuse, and how humor can lighten the mood. Learn best practices for conducting investigations, including the importance of empathy and clear communication. Explore the dangers of misinformation and the need for thorough documentation. The speakers highlight personal anecdotes and effective strategies to foster trust and navigate workplace dynamics. It's a blend of laughs and serious insights on making investigations more human.
49:33
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Quick takeaways
- HR professionals face the challenge of balancing compassion for individuals with the need for workplace safety during sensitive investigations.
- Adopting a humanized approach to language and communication can help create an environment where employees feel safe to voice their concerns.
Deep dives
Investigation of Substance Abuse in Leadership
An HR executive faced a challenging situation involving a CEO suspected of alcohol and substance abuse in the workplace. The executive undertook an investigation that involved a creative and covert approach, similar to a spy mission, including taking a drink left on the conference room table to a lab for analysis. The results revealed that the CEO was using mouthwash to mask his drinking during work hours, leading to a precarious situation where the HR executive had to balance compassion for the individual’s struggles with the safety and credibility required in the workplace. This incident highlighted the emotional toll and bravery required when dealing with sensitive issues at the leadership level.
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