Business of Sport

ASHES SPECIAL | Barmy Army Head Down Under: Behind the Scenes with Sport’s Greatest Community | Chris Millard (Ep94)

Nov 19, 2025
Chris Millard, Head of the Barmy Army, shares insights into this vibrant community of cricket fans and their impact on the Ashes. He reveals the intricate planning behind the 3,500-strong tour to Australia and discusses the balance between commercial success and maintaining the Barmy Army's core values. Learn about the revenue growth driven by Bazball's resurgence in Test cricket, the challenges of solo traveler support, and the unique atmosphere they create. Millard's passion shines through as he predicts a thrilling Ashes series ahead!
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Scale Of The Ashes Touring Operation

  • Chris Millard described a 54-night business-class Ashes package and 3,500 booked travellers on the official tour program.
  • He explained the team expands from ~20 to 50+ staff to manage flights, transfers, tickets and on-ground operations.
INSIGHT

Governing Bodies Prize Packaged Travel

  • Cricket Australia sells packaged travel via Cato and values Barmy Army allocations because packaged products have higher commercial value than single tickets.
  • That commercial thinking enables big touring allocations and seats fans together in designated sections.
ADVICE

Treat Tours As High-Risk Operations

  • Manage risk tightly when running sports travel because margins are thin and cancellations or previous losses (e.g., COVID) can devastate businesses.
  • Only expand operationally if you can absorb the financial and logistical risk of large tours.
Get the Snipd Podcast app to discover more snips from this episode
Get the app