Tech Lead Journal

#217 - Impact Intelligence: Deliver Real Business Impact from Your Initiatives - Sriram Narayan

48 snips
May 19, 2025
In this discussion, Sriram Narayan, an independent consultant and author of 'Impact Intelligence', shares his insights on transforming initiatives into measurable business success. He highlights why many tech projects fail, debunking myths around delivery metrics and emphasizing rigorous impact measurement. Sriram introduces concepts like the 'Impact Network' and the importance of understanding both immediate results and long-term impacts. He also explores the challenge of impact attribution and the dangers of 'Measurement Debt', guiding organizations to focus on real business value.
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ANECDOTE

Sriram's Career Turning Points

  • Sriram Narayan describes key career turning points including joining ThoughtWorks and moving into product management at ThoughtWorks Studios.
  • These experiences shaped his views on agile practices, product roadmaps, and organizational design.
INSIGHT

Understanding Impact Intelligence

  • Impact Intelligence is the ongoing process of measuring business impact of initiatives beyond just delivery.
  • Good impact intelligence culture allows organizations to answer tough investor questions with data.
INSIGHT

True Business Impact Metrics

  • Many confuse outcomes with delivery or adoption metrics instead of true business impact.
  • Business impact metrics include revenue, cost savings, retention, and customer satisfaction, which link initiatives to financial results.
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