Joey Coleman | How to Never Lose an Employee Again

Jul 11, 2023

Award-winning author and speaker Joey Coleman discusses how to create remarkable employee experiences, addressing the disengagement epidemic in the workplace. He explores the connection between customer and employee experiences, and shares strategies for fostering engagement and retention. The chapter also explores the characteristics of unmistakable individuals and the importance of personal growth in becoming unmistakable.

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Introduction

00:00 • 2min

Work Ethic and the Transition to Intellectual Labor

01:50 • 17min

Never Losing an Employee Again and the Journey of Customer and Employee Experience

18:57 • 3min

HelloFresh Sponsor Ad and Job Experience

22:21 • 2min

Creating a Remarkable Employee Experience

24:10 • 20min

Exploring What Makes Someone Unmistakable

43:54 • 4min