Never Losing an Employee Again and the Journey of Customer and Employee Experience

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In this chapter, they discuss an interesting personal project of writing a book for a nephew that won't be read until he turns 18. They then transition into the main topic of never losing an employee again, addressing the connection between customer experience and employee experience.

Join award-winning author and speaker Joey Coleman in this enlightening episode. Discover actionable insights from his book that addresses the disengagement epidemic in the workplace. With over fifty case studies spanning the globe, Joey provides specific tools and strategies to create remarkable employee experiences, fostering engagement and retention. Tune in to revolutionize your organization and cultivate a motivated and loyal workforce.

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