Growth Mindset Psychology: The Science of Self-Improvement

Emotional Intelligence: Why the FBI Trains for Empathy, and You Should Too w/ Steven Stein

May 2, 2025
Dr. Steven Stein, a leading expert on emotional intelligence and author of The EQ Edge, shares his insights on why EQ matters. He explains how emotional intelligence can enhance relationships and success, using examples from his work with the FBI and reality TV. Steven emphasizes practical techniques to build empathy without losing assertiveness. He discusses navigating emotional intelligence across neurodiversity and the cultural nuances that influence our emotional skills. Get ready to train your EQ like you would a muscle!
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INSIGHT

Emotional Intelligence Signals

  • People low in emotional intelligence often cause others to avoid them.
  • Attraction and openness from others usually indicate higher emotional intelligence.
ADVICE

Improve Emotional Intelligence Actively

  • Improve emotional intelligence through coaching and real-world practice.
  • Engage in conversations and exercises that help you understand others better.
ANECDOTE

Air Force's EQ Training Success

  • The U.S. Air Force reduced recruiter turnover by selecting and training for emotional intelligence.
  • Empathy and assertiveness were key skills that raised retention by 92%, saving millions.
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