

Next Level Negotiating with Brandon and Chris Voss
11 snips Aug 9, 2022
Brandon and Chris Voss, The Dream Team of negotiating, owners and operators of The Black Swan, discuss advanced negotiation techniques including tactical empathy, disagreeing with class, using open-ended questions, being less dollar-focused, and the power of 'three plus' in negotiations.
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Tactical Empathy
- Use tactical empathy in negotiations.
- This involves understanding and acknowledging the other person's emotions.
Deference in Negotiations
- Practice deference in negotiations; this involves self-control and an abundance mindset.
- Avoid competitive situations where multiple parties want the same thing.
Disagreeing Without Being a Jerk
- Disagree with class by clearly explaining your reasons for walking away.
- Be candid, gentle, and honest, ensuring both parties understand the terms.