This week’s special episode involves the Dream Team of negotiating, Brandon and Chris Voss. As returning guests, the intention of this conversation is to break down the advance techniques of negotiating in business and in every day life.
Chris and Brandon own and operate The Black Swan which is a consulting company that coaches people to become better negotiators. Additionally, they have both collaborated in writing Never Split the Difference: Negotiating as if Your Life Depended on it which has sold over 3 million copies world wide. Chris has an extensive background which started as him being the lead FBI hostage negotiator for several years and has now used his tactics to help educate and coach everyday people who are looking to be a leg up in their negotiating game.
Topics
-Understanding tactical empathy
-How to disagree with class
-When you never use the word “Why” in negotiations
-The dichotomy of letting your counterpart speak first
-Thoughts on “The Flinch” technique
-How to be a world class listener
-Labeling your counterparts emotions without being demeaning
-Tips for negotiating with someone who is angry
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