
 Banking Transformed with Jim Marous Rethinking Innovation During Unparalleled Change
 Jun 18, 2024 
 Don Relyea, Chief Innovation Officer at U.S. Bank, discusses fostering innovation in a large financial institution, exploring cutting-edge technologies, shifting legacy cultures, and driving change. The podcast delves into strategies for digital transformation, forming FinTech partnerships, simplifying digital account opening processes, and cultivating a culture of innovation through continuous communication and training. 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6  7 
 Intro 
 00:00 • 5min 
 Journey through Innovation in Banking 
 04:33 • 13min 
 Streamlining Digital Account Opening Process 
 17:54 • 5min 
 Driving Innovation Through Digital Transformation 
 23:19 • 12min 
 Developing and Launching a Smart Assistant at a Bank 
 35:32 • 2min 
 Navigating Challenges and Cultivating a Culture of Innovation in Financial Institutions 
 37:13 • 11min 
 Driving Innovation through Continuous Communication and Training 
 48:28 • 3min 
