Hospitality Daily Podcast

The Future of Hotel Management: Automation, AI, and Innovation - Sloan Dean, Remington Hospitality

Feb 5, 2025
Sloan Dean, the CEO of Remington Hospitality, delves into how AI and automation are reshaping the hotel industry. He discusses the shifting roles in revenue management, emphasizing the need for a human touch in guest services amid technological shifts. Dean also highlights the slow adoption of innovations and the importance of strong partnerships with tech providers. He encourages learning from other industries to enhance efficiency and spark creativity in hospitality.
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