

#19: Frank Blake, Home Depot former CEO—Aim for Excellence, Not Just Growth
Oct 29, 2020
Former Home Depot CEO Frank Blake shares insights on prioritizing excellence over growth in leadership. He discusses unexpected leadership roles, effective communication, and the importance of listening to feedback. The podcast also touches on recognizing great customer service, key leadership advice, and the value of humility in continuous learning.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
Challenges and Pivots in the Airline Industry During the Pandemic
01:38 • 2min
Leadership, Communication, and Diversity & Inclusion in Organizations
03:16 • 2min
Becoming CEO and Leading by Example
04:53 • 10min
Recognizing and Celebrating Great Customer Service
15:00 • 29min
Key Leadership Advice for Aspiring Leaders
43:51 • 2min
Courage, Self-Confidence, and Lightning Round Q&A on Podcasting and Inspirations
46:07 • 3min
Humility in Leadership and Continuous Learning
48:44 • 6min