Property Management Business

22. Industry Trends With Andrew Smallwood of Second Nature

Mar 12, 2024

Explore the future of property management with insights from Andrew Smallwood, including innovations, regulations, and customer service. Learn about challenges in the industry, trends, transparency, and tenant rights. Discover strategies for improving resident experiences, reducing costs, and adapting to a changing rental market.

53:35

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Episode guests

Andrew Smallwood

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Episode notes

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Quick takeaways

Adapting to market shifts is crucial in property management, requiring innovative resident benefits and compliance strategies.

Tailoring services to meet specific market needs and compliance regulations enhances operational efficiency and tenant satisfaction.

Offering comprehensive services like filter delivery and compliance monitoring prioritizes customer experience and operational efficiency in property management.

Deep dives

Focus on Trends Impacting Property Management and Real Estate Industry

The podcast episode discusses trends in the property management and real estate industry impacting resident benefits, retention strategies, and regulatory challenges. It emphasizes the importance of adapting practices in response to market shifts.

Introduction

2min

Personal Goals, Travel Plans, and Teasers for a Major Announcement

2min

Upcoming Narpham Conference and VIP Experience Offer

2min

Balancing Transparency and Accountability in Property Management

17min

Navigating Evolving Challenges in Property Management

19min

Improving Resident Experiences and Managing Costs in Property Management

5min

Streamlining Property Management Services and Customization for Different Markets

3min

State Regulations and Brand Promise

5min

What would you give to know the exact future of property management? Well, you’re in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this industry.

There are a lot of challenges today in property management. With new legislation and the integration of technology, Marc and Andrew talk about the ways in which the industry continues to evolve and why the importance of transparency, tenant rights, and how customer service is paramount.

Tune in to find out what lies on the horizon for property management professionals and tenants.

To find out more on Andrew Smallwood and Second Nature, click here!

In April, Marc will be in Florida for the NARPM broker-owner event on Amelia Island. Follow this link to sign up!

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

This podcast is produced by Two Brothers Creative 2024.