Working It cover image

Working It

Why ‘sh*t-fixers’ make the best managers

Feb 13, 2024
Huggy Rao, Stanford professor, talks about managers as 'shit-fixers' removing obstacles for their teams. Andrew Hill discusses consequences of too few checks and AI's impact on bureaucracy.
15:20

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Effective managers focus on clearing unnecessary obstacles for their teams to improve productivity.
  • Balanced friction management is key for creating an efficient work environment and preventing addition sickness.

Deep dives

Understanding the Concept of Friction in the Workplace

The podcast episode explores the concept of friction in the workplace and its impact on productivity and organizational effectiveness. Huggy Row, a professor at Stanford University and co-author of 'The Friction Project', explains that friction refers to obstacles that can both infuriate and educate people. He highlights the importance for leaders to understand the different types of obstacles present in organizations and to remove the ones that cause frustration while keeping the ones that promote better decision-making and deliberation. The episode emphasizes the need for a balanced approach to friction in order to create a more efficient and successful work environment.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode