Exploring the buying process of Generative AI for sales, B2B sales leaders considerations, practical steps for integrating GenAI, crafting a compelling business case, emotional impact and trust in AI sales processes, embracing disruptive technologies in sales for competitive edge
Prioritize use cases and align desired features for successful implementation of generative AI in sales organizations.
Establish trust in generative AI by measuring effectiveness through productivity gains, output expertise, and performance comparisons.
Deep dives
Introduction of New Podcast Co-Host and Return to Generative AI Topic
After an introduction of a new podcast co-host, Billy Lucky, the episode revisits the popular topic of generative AI due to listener demand. The focus shifts towards practical steps for sales leaders to introduce gen AI into their organizations. A key emphasis is placed on prioritizing use cases, capabilities, and aligning desired features with available commercial products to ensure speed to value and simplicity in implementation.
Evaluation of Generative AI Business Case and Resourcing
When evaluating generative AI use cases, sales leaders should consider competitive impact, overall business value, urgency, cost, and risk. Metrics such as productivity, efficiency, and quality play a pivotal role in measuring effectiveness. The need for capturing data from pilots, categorizing use cases as quick wins, differentiators, or transformational, and balancing expectations for value delivery are highlighted.
Building Trust in AI and Measuring Effectiveness and Risk
Establishing trust in generative AI involves factors like positivity, good judgment, and consistency in outputs. Measuring effectiveness entails assessing productivity gains, output expertise, leading impact indicators, and performance comparisons. Risks of not adopting gen AI include falling behind in expertise, talent strategy, and potential missed opportunities for growth and innovation in sales practices.
You may be sold on the value of Generative AI (GenAI), but how do you actually buy it? In this episode, Betsy and Doug continue their conversation with Dan Gottlieb, the lead analyst for GenAI in the Gartner sales practice. Dan discusses what B2B sales leaders should consider when acquiring GenAI capabilities for their sales organizations.
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