Episode 843: The New Force Driving Business Success
Jan 17, 2024
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In this podcast, Dr. Ivan Meisner explores the concept of co-creation in business management and its importance in the age of the participatory consumer. He discusses the evolution of paradigms, the shift from competition to collaboration, and highlights the role of B&I as a leader in co-creation. The podcast also emphasizes the significance of having a social cause tied to a brand, such as the B&I Foundation, and the positive influence of 'The Third Paradigm' book on the organization.
Co-creation allows consumers to work together with brands to ensure products meet their needs.
Focusing on solutions rather than dwelling on problems is key to addressing challenges effectively.
Deep dives
The Three Paradigms: Competition, Cooperation, and Co-Creation
The podcast discusses the concept of the three paradigms - competition, cooperation, and co-creation - which define different eras in business thinking. The first paradigm, competition, focused on productivity and defeating rivals, often neglecting the needs of people in the workforce. The second paradigm, cooperation, emphasized the importance of working together towards shared goals and recognizing the value of individuals in driving organizational success. The third paradigm, co-creation, goes beyond cooperation by bringing different parties together to produce, improve, or customize products and services. Today's consumers want to have a say in creating and improving the products they buy, and co-creation plays a vital role in this participatory consumer culture.
The Power of Solutions-Focused Thinking
The podcast highlights the importance of focusing on solutions rather than dwelling on problems. It suggests that by focusing on solutions, individuals can become experts in finding innovative ways to address challenges. While negativity and complaints are pervasive in today's society, the podcast encourages a shift towards a more optimistic and solution-oriented mindset. It argues that solutions, rather than problems, hold the key to tackling the world's massive challenges.
The Role of Co-Creation in the Business World
The podcast emphasizes the growing relevance of co-creation in the business world. Co-creation involves bringing together different parties, including customers, to actively participate in the production, improvement, or customization of products and services. The emergence of the internet and digital technologies has facilitated co-creation through platforms such as crowdsourcing and customer empowerment. Today's consumers not only desire to co-create with their favorite brands but also seek a connection to social causes associated with those brands. The podcast highlights BNI as an organization that has embraced co-creation since its early days, involving members in policy creation and emphasizing a social cause through the BNI Foundation.