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Driven by Data: The Podcast

S4 | Ep 48 | The Unintentional Challenges of a Data Hungry Organisation with Rachel Purchase, Director of Data & Analytics at Admiral Group Plc

Oct 1, 2024
Rachel Purchase, Director of Data & Analytics at Admiral Group Plc, shares her fascinating insights on navigating a data-hungry organization. She discusses the challenges of aligning business and IT, the importance of defining clarity in goals, and the transition from product-centric to customer-centric approaches. Rachel highlights the need for a strong data culture and the significance of upskilling professionals in non-data-related roles. Additionally, she explores the creation of a data academy and the unique aspects of fostering engagement through effective communication.
46:08

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Rachel Purchase emphasizes that a focused approach to data initiatives, targeting specific value areas, is essential for successful transformation.
  • The establishment of a Data Academy at Admiral Group plays a crucial role in enhancing organizational data literacy and collaboration among employees.

Deep dives

Rachel Purchase's Journey and Role at Admiral Group

Rachel Purchase has spent most of her 15-year career at Admiral Group, initially joining in the pricing department, which involved data analytics for setting insurance prices. Over time, she transitioned into leading the data science team, employing advanced data techniques to enhance pricing strategies. In 2018, Rachel was tasked with improving Admiral's data capabilities amidst previous unsuccessful attempts to transform data practices by external hires. Collaborating with the company’s chief architect, they focused on strengthening the partnership between business and IT, ensuring a more cohesive approach to data analytics within the company.

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