FranklinCovey On Leadership Henry Deng, Sumeet Chabria & Kathi Enderes: Leading in the Age of AI
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Nov 11, 2025 Joining the discussion are Kathi Enderes, an HR tech expert; Sumeet Chabria, a transformation strategist; and Henry Deng, leading Google's workforce initiatives. They delve into how AI reshapes leadership, emphasizing the importance of trust and human-centered approaches. The panel highlights practical AI applications, like McDonald’s rethinking hiring processes, and stresses the need for critical thinking in evaluating AI outputs. They advocate for leaders to balance efficiency with empathy while upskilling teams to thrive in an AI-driven landscape.
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Human-Centered Leadership Gains Importance
- AI amplifies the importance of human-centered leadership rather than reducing it.
- Trust, psychological safety, curiosity, and ongoing learning become even more critical with AI.
Design Workflows, Then Coach People
- Design workflows that clearly assign which tasks humans handle and which tasks AI handles.
- Coach team members on discernment, ethical decisions, and communication around AI outputs.
Agents Form A Shadow Workforce
- A digital 'shadow workforce' of agents is emerging that requires workflow and performance disciplines.
- Treat agents as part of work design with metrics and monitoring, not as human equivalents.