HBS Managing the Future of Work Nicholas Bloom on the unbundled workplace
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Dec 18, 2024 Nicholas Bloom, a Stanford economist and expert on remote work, dives into the evolving landscape of workplace dynamics. He discusses the momentum of the work-from-home trend and how businesses can effectively manage hybrid teams. Bloom highlights the importance of flexibility for employee satisfaction and shares insights from a study on hybrid performance. He also examines the shifting role of HR leaders and the social and environmental impacts of remote work, including its implications for diversity and family life.
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Personal Interest in Remote Work
- Nick Bloom's interest in remote work stemmed from childhood experiences with his working parents.
- In the 80s, working from home was difficult due to paper-based work and expensive phone calls.
Trip.com Study Design
- Bloom conducted a study with Trip.com, where employees with even birthdays worked in-office five days a week.
- Those with odd birthdays worked from home on Wednesdays and Fridays for six months.
Hybrid Work's Impact
- The Trip.com study found no performance difference between in-office and hybrid workers.
- However, quit rates decreased by 35% among hybrid workers, increasing company profits.